Frequently Asked Questions
Everything you need to know about your atriohill shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually between 10-21 business days.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Can I track my package after it ships?
Yes, once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are the colors of the clothing accurate on screen?
We strive to display our products as accurately as possible. However, due to variations in monitor settings and lighting, actual colors may vary slightly from what you see on your screen.